'Witness to the Positive Goodness of Human Nature'- Response Against Martial ideology's False Depiction of the Individual as Absolutely Evil

This is a response against Martial ideology's false depiction of the nature of the individual as absolutely evil. It is a witness account of waitering and the direct interaction of questions and conversations with 96000 customers over 11 years.

It complements a more objective view of individual human nature that is found in the acts of individuals- which are found statistically. On this blog this response then complements the low rate of crime depicted in statistics in James Patterson's 'America in the 20th Century'. (or 'The United States in the 20th Century'- I must check before finalizing this reference)

While waitering mostly in famous Chicago Steakhouses- I had the pleasure of serving, and thus interacting with 35 customers per day, 5 days, 50 weeks, 11 years. (already adjusted for "repeats and regulars"). This comes to approximately 96,000 customers.

I found customers to be normal people, concerned mostly with the people they were with, and the reasons they were there. As the restaurants were expensive downtown Chicago steakhouses, the clientele profile generally was educated and with economic resources. I found if I put effort into serving them well, that they would be receptive to questions I had that were about them- where they were from, what they did for a living, what their jobs entailed, what they liked about their jobs and what they liked about where they were from.

I found that if my attitude towards this interaction was positive, and it was engaged with confidence, imagination and personality, that more often the clientele would initiate and interject their own personalities and spirit into the interaction, display a sense of comfortableness with the surroundings, enjoy their time more at the restaurant and come back again.

For me it was a tremendous benefit of the job to meet them, serve them, talk with them, learn about them, and make their time at the restaurant more enjoyable.

As the restaurant was expensive, they had high but for the most part reasonable expectations, and if there were satisfaction problems, that with sincere and reasonable efforts to accommodate these issues, for the great majority these efforts would resolve the issue at hand.

In the 11 years, of the days when I worked and which included ALL restaurant and bar customers, there were 4 behavior incidents of customers which required immediate summoning of the police- all which can be attributed to intoxication, three of which were bar customers.

To my recollection, there were only two "dine and dash" incidents in those 11 years.